About the job:
As a Tech Support Specialist, your job is to provide technical assistance to computer users. You answer questions or fix computer problems for clients, in person, over the phone, or electronically. You also help with the use of computer hardware & software; including printers, installation, word processing, electronic mail, and operating systems.
As a Tech Support Specialist, you should expect to:
- Work under pressure and high stress
- Act as an emergency-response employee who must handle crises
- Work for long and odd hours
As a Tech Support Specialist, you will get to:
- Have a variety of work options
- Help people within your organization by solving their tech problems
- 40+ hours a week
- 24/7 responsiveness
Are you the right fit?
- General Sciences
- Understanding what you hear
- Understanding written information
- Expressing yourself verbally
- Reasoning & Problem Solving
- Critical Thinking
Will you make money?
To become a Tech Support Specialist, you should:
- Obtain a Bachelor's degree in Computer Science, Management Information System or Information Science. This is especially true if you would like to work in larger companies.
- Obtain a Technical Degree (BT) if that option is better for you
- Continue your education throughout your career to keep up with changes in technology
There is a small fee of $75 for participating in this activity, which also includes a meal, a take home certificate, and more.
For questions, please email [email protected].