Hotel Desk Clerk

About the job:

What you do

As a Hotel Desk Clerk, your job is to accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

The tough stuff

As a Hotel Desk Clerk, you will have to:

  • Resolve conflicts and answering guest complaints
  • Be very good at multitasking! 
The cool stuff

As a Hotel Desk Clerk, you will get to:

  • Meet many different people
  • Easily enter this career - not much experience is needed
Typical work hours
  • 40 hours per week
  • 9 hour shift

Though it may get extended due to high work load as it often happens in the hotels

Are you the right fit?

Classes you should be good at
  • No specific class
Best high school track(s)
  • Any Track
Personal qualities
  • Understanding what you hear
  • Expressing yourself verbally
  • Critical Thinking
  • Attention to Detail

Will you make money?

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Education stuff:

Education required
  • You don’t need a college degree or any relevant experience to be a Hotel Desk Clerk, although an associate’s degree in Business, Administration, or Hospitality can help.
  • Some people who are interested in the Hospitality industry begin as guest services employees, and then move up to supervisory positions.
  • You should know how to speak English well.
Helpful resources
Local universities
International universities